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Implementing Squad Model Organisation for better scalability and efficiency in Cyber Defense Center

Date

2021

In 2021 I launched a transformation from classic organizational structure into a Squad Model by adopting agile principles to address issues that come a long with classic T1, T2 & T3 models that most providers employ. This transformation was successful and led to the following results

• Increase scalability and more efficient use of available capacity & know-how
• Reduce overhead and simplify shift planning
• Making SOC roles more attractive by job rotation and reduced analyst fatigues

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